Short answer
Immediately disconnect power, do not charge the laptop, and do not turn it on to check. The fewer times it's turned on again, the higher the chance of minimizing damage.
Practical article
What to do if you spill water on your laptop
What to do after water gets on your laptop: safe actions, what not to do, and when to urgently contact a technician.
Why this happens
Water, especially sugary liquids, causes corrosion and short circuits. Even if the laptop turns on, damage may continue internally.
What you can safely check
Safe checks are actions performed without disassembly, soldering, applying pressure to the case, using questionable software, or experimenting with power.
- unplug charger
- turn off device
- do not shake or heat
- describe liquid and time of spill
What not to do
Dangerous actions often appear as quick tips but can increase repair costs or complicate data recovery.
- do not dry with a hairdryer
- do not place on a radiator
- do not turn on to check
- do not charge
When it's best to contact a technician
Contact us immediately if liquid got on the keyboard, in the ports, on the screen, or the device suddenly shut down.
- sugary liquid
- does not turn on
- smell
- important data
How FixLab helps
- You describe the problem and device model.
- The technician clarifies potential risks to data and power.
- Diagnostics or preliminary assessment are performed.
- After checking, repair or adjustment is agreed upon.
FAQ
Can I fix the problem myself?
Sometimes you can perform safe checks without disassembly. But if there's overheating, water damage, power issues, disk clicking, data loss, or a burning smell, it's best to contact a specialist immediately.
Is diagnostics needed?
Yes, if the cause is unclear. The same symptom can indicate different malfunctions, and repair without diagnostics often costs more.
What to tell the technician?
Provide the device model, describe the problem, when it appeared, if there was water damage, a fall, or overheating, what you've already tried, and if there's important data on the device.
Describe the problem, device model, and what you've already tried - the technician will advise on the next steps.
Contact
Contact FixLab
Describe the problem, and the technician will advise on the next step: Telegram consultation, call, on-site visit by arrangement, or diagnostics at the service center.